NEIU Library News
Text A Librarian Now Available
September 10th, 2009 Filed Under New Services
A new, convenient way to ask us a question. Text (773) 442-2758!
Away from your computer and not able to IM the NEIU Library? Try sending us a text/SMS from your cell phone instead. During regular Library hours we will reply immediately, just as we do with instant messaging.
Naturally this service is best suited for short, quick answers to questions that we can respond to in 160-320 characters or less. Text/SMS your questions to (773) 442-2758, and don’t forget to add the NEIU Library SMS number to your address book!
* The service itself is free, but please remember that your cell phone provider may charge you for each text/SMS you send or receive.
IM a Librarian from Facebook or MySpace
March 30th, 2009 Filed Under New Services
We have answered well over 600 questions already through the NEIU Library’s instant message (IM) service, and we just launched it last fall. Anytime the Library is open, you can send an IM to an NEIU librarian and get an immediate answer.
Now, we’re expanding the service to offer IM boxes right in our Facebook and MySpace pages. We realize that many of you spend a lot of time in these social networking sites, so we’ve made it easy for you to find us there, too. Here’s how:
IM a Librarian in Facebook
In Facebook just visit our page. Then click the Ask A Librarian tab. Click the chat box and start typing. While you’re there, why not become a fan?
IM a Librarian in MySpace
Asking a question from MySpace is just as easy. Just visit our MySpace page, click the chat box, and ask your question.
Text Me This Call Number
November 17th, 2008 Filed Under New Services
Forget the stubby pencils and pieces of scrap paper! The NEIU Library now texts the locations of items to cell phones. Go to the full record view of an item and click on the link that says Text me this call number. After you’ve entered your complete phone number and service provider, you’ll receive a text message with the title, call number, location, and status of your item.
Ask a Librarian by Text Message
October 10th, 2008 Filed Under New Services
The Library is now only a text message away. Have a quick question about Library hours? Need the phone number to renew your books?
Send us a text message (SMS) from your cell phone during Library hours. Here’s how:
Send a message to 265010. The message must be in the format neiulibrary: your question. Standard messaging rates apply.
This is just one of the many ways NEIU students, faculty, and staff can Ask a Librarian. How can we help you?
Photo by another.point.in.time.
Email Notifications Are Here
October 1st, 2008 Filed Under New Services
Last summer, the Library announced its plan to switch from paper to email notifications in the fall semester. Starting today, all overdue notices, fine notices, and reminders will be sent to your NEIU email account. It’s all part of the Library’s efforts to build a greener university.
Save yourself the fines by renewing your library materials online or by calling the Circulation Desk at 773-442-4400.
Welcome to the New Library Website
August 13th, 2008 Filed Under Feedback, New Resources, New Services
Did you notice our new look? Over the summer, the NEIU Library gave the website a major facelift. Some new features of the website include:
- a Quick Search box on the homepage,
- more options to contact a librarian,
- research guides by subject.
In the coming semester, we’ll be making other changes to the look and feel of our site and services. Please take a few minutes to share your comments with us.
Library Switching to Email Notifications
August 13th, 2008 Filed Under New Services
In a move that will save thousands of sheets of paper each year, the Library will be switching from paper to email notices in the fall 2008 semester. Check your NEIU email account regularly for overdue and fine notifications. As part of the new service, the Library will also email you a courtesy notice as a reminder before an item is due.
Want to save yourself the fines? You can always renew your Library materials online from the Library’s website or by calling the Circulation Department at 773-442-4400.
We Bring the Library to You
April 10th, 2008 Filed Under New Services
Don’t have time to come to the Library? Not even time to find the Library home page? That’s OK — we’ll come to you.
Just like you, many of us at the NEIU Library are joining the popular social networking sites like Facebook and MySpace. In fact, the Library itself now has its own page in each site.
Next time you’re on one of these sites, become a fan of our page or add us as a friend to quickly find us and:
- search our catalog
- get started on your research with our LibGuides
- ask a question through instant messaging
It’s all part of our goal to bring the library to you. How can we help you today?
New “IM” Reference Service
March 10th, 2008 Filed Under New Services
The Library’s Reference Desk is now offering to answer your questions via IM (Instant Messaging) service. This service allows students and faculty to quickly chat online with a Librarian. Our new IM service is available during normal library hours and can be quickly accessed by clicking on the Ask A Librarian icon on the Library’s Home Page. Add us as a buddy in your favorite IM software — we’re neiulibrary on AIM, Yahoo!, MSN, & Google — or send us a message right now at this webpage.
